No. Currently, we have a 'virtual' catalog. In order to ensure that our Guests have access to the most current styles, prices, sizes, and overall selection, we do not publish a catalog that you may purchase directly from us.
Unfortunately, yespoho.com does not know if an item will go on sale or be marked down until it actually happens.
Cash on Delivery is a payment method available on yespoho.com. It lets you place orders without the need of an advance payment.
Cash on Delivery is available as a payment method for all items. Eligible items will be indicated by the message "Eligible for Cash on Delivery" on the product details page.
You can pay for Cash on Delivery orders by cash at all locations and by Credit/Debit card in select locations. Please check with the delivery associate if you can pay by card. We accept Visa, MasterCard, Maestro and Rupay debit and credit cards from all banks.
We accept all valid notes, including newly introduced 500 and 2,000 Rupee notes. You can also pay conveniently at your doorstep with cards.
Cash on Delivery cannot be used in conjunction with the gift card balance as a payment mode. If you deselect gift card balance as a payment mode, Cash On Delivery may become available as a payment mode, provided the item and pin code are eligible.
There are no extra charges for Cash on Delivery. We only collect the amount printed on the invoice.
Note: Cash on Delivery is not yet available for all pin codes. This is due to limitations of courier services we use. Cash on Delivery will not be available if your order value exceeds Rs. 30,000. If you're using Cash on Delivery as a payment method and your mobile number is not verified, you will be asked to enter a One-Time password in order to complete your order.
Security features provided by some banks to customers who have an account with them. In case you hold an account with any of the major banks (SBI, HDFC, ICICI, Citibank, Axis Bank), you can learn more about the additional security features on their websites.
In case you hold an account with any other bank, please contact your bank to know how you can activate the required security feature for your Credit/Debit card or Net Banking account.
If you are a member and are not 100% satisfied with your purchase from Yes!poho you can return your item(s) for a full refund within 365 days of purchase. Returns must be unworn, in the state it was received, should not be altered and items should not have been custom made or should not be an order that was made after an order was placed "Made to order". Such orders will not be eligible for any return.
In addition, items must be returned in original packaging, and any free items included in the original shipping should also be returned. Some items ship with an attached security tag. Merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund.
The easiest way for you to return the merchandise is to get a pre-paid label by logging in at yespoho.com:
For the vast majority of returns, we provide a Gift certificate which you can avail for later purchase and avail any additional discounts in addition to your Gift certificate. However, there may be times when you require amount to be credited to your account and it takes about 10-45 Business Days for us to get your package at our fulfillment center, inspect your return, process it into inventory, and complete your refund.
In addition, you may be charged restocking fees of up to INR400, which will be explained at the time of Refund. However, should you avail Gift Certificate, we will waive off the Re-stocking fees and the entire amount of Refund can be used as Gift certificate.
As a yespoho.com member you have the option of exchanging an order instead of returning it for a refund. The funds from the original order transfer to a credit in your account when an exchange is processed. If the exchange order is later returned, we will refund your Gift Certificate. This certificate can be used for later purchase and there is no expiration on the gift certificate.
As a non-member, you can only exchange if the product is defective. However, you should call us immediately after you have received the shipment. Please give us a call, chat, or email and we will gladly share more details on how to process the exchange. Our Guest Experience Management Team is available 24/7 and more than happy to help!
For the vast majority of returns, it takes about 7-10 Business Days for us to get your package at the fulfillment center, inspect your return, process it into inventory, and complete your refund. If the refund is being issued to a credit card, depending on your credit card company, it may take an additional 2-10 Business Days after your credit is applied for it to post to your account.
Regrettably, our pre-paid labels do not cover the price for international returns. To use our pre-paid labels, shipments must be sent from India.
Yes!poho uses a reputed logistics partner for all our shipping needs. By using a single logistics partner, we can ensure the best guest experience for all your shipping and return needs. However, we understand that our choice isn't always convenient for everyone and we want to make returning to Yes!poho as easy as possible.
yespoho.com is very sorry that your gift did not work for you. Please call the Yes!poho Guest Experience Management Team at 1-800-103-2404 for assistance returning the item. They will need some information in order to pull up the account that the gift was purchased on. Any gift item being returned will be refunded to the original purchaser's method of payment. However, we would be happy to assist you with a gift return. When a gift return is processed, we will provide you with a return label to send the item back.
Orders with Gift Certificates/Gift Cards as payment will be refunded back to a Gift Certificate for your convenience. New Gift Certificate codes will be emailed to your email address on file.
Currently yespoho.com can accept international credit cards and we can only ship to an address India. Please note that the credit card must be issued and contain a logo from either Visa, Mastercard, Maestro, or American Express.
Orders placed with the use of an International Credit Card may take up to 72 hours to finalize prior to shipping. We apologize for any inconvenience this may cause.
Yes!poho Inc. is required by law to collect CGST tax on orders shipped within India. For non-members, if you are shipping to any of these states, the appropriate shipping charges will be added to your merchandise total and displayed on your final order confirmation.
Yes! yespoho.com understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
yespoho.com currently accepts Visa, MasterCard, Maestro, Rupay and American Express for all orders. We also accept Net Banking from 50+ Banks in addition to UPI Payment and Digital Wallet.
If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed.
We all love sending gifts to others and ourselves as much as we love receiving them. However, if you are shipping to an address other than your billing address, your order may be delayed.
Unfortunately, only one credit/debit card can be used per order. However, you use multiple cards in your account and choose a card for an order. All information stored in Yes!poho are safe and secure.
Yes! And please note: If you choose to pay by debit card, the amount you charge will be put on "hold", meaning it will not be available to you once you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original "hold" will be voided.
Yes!poho Guest members pay no Shipping fees for purchases and have 365 days to return free of charge. Yes!poho non-members pay shipping fee which are governed by our logistics partner.
It is possible Logistics partners have a holiday between the day your placed your order and the date of delivery. In this case, we add a day to the estimated date.
Yes!poho delivers internationally across the globe. We partner with international logistics partners who ensures that your package arrives timely and safely without any damages.
There are NO hidden charges when you make a purchase on Yes!poho. All products have a listed final price and we do charge GST on every transaction. While we offer free shipping to all of our members, our non-members will incur shipping charges.
Yes! If you're looking for the perfect gift or just doing some last-minute shopping, Gift Certificates and Gift Cards are the perfect solution for you!
If the price on our website drops within 10 days of purchasing the item, we will be happy to refund you the difference in price. Simply contact our Guest Experience Management Team by chat, phone, or email, and they'll be happy to assist you.
Yes we do! To get in contact with one of our live chat specialists, look for the Live Help button located on the top left hand of the page, to the right of our phone number.
You can write a product review with just 5 easy steps:
There are more than one way to quickly and easily unsubscribe from our mailing list:
Using your code is as easy as counting 1-2-3:
We are sorry that you were not able to complete your order. The selection on yespoho.com is live and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.
You are welcome to update your e-mail address by logging in to your account online:
Also, we would be happy to update your e-mail address for you over the phone. For security purposes, we ask that you call the Yes!poho Guest Experience Management Team at 1-800-103-2404 to confirm your account information.
We greatly apologize that you are unable to see your label. In order to view your new label, we ask that you log into your yespoho.com account before trying to view it. Please follow these steps:
We are more than happy to help you print out a new label. The easiest way for you to get another pre-paid label, is by logging in at yespoho.com:
A cookie is a small amount of data that is sent to your browser from a web site and is stored on your computer's hard drive. If your browser's preferences allow it (most browsers are installed with cookies enabled), each web site can send its own cookie to your browser. To protect your privacy, cookies do not store personal information but instead use anonymous unique identifiers.
You need to enable cookies on your browser to enjoy all the shopping features on yespoho.com. Cookies need to be enabled on your browser so you can add products to your shopping cart and to access your account information. If you share your computer with others and you do not want them to have access to your account information, be sure to log out before leaving your computer unattended.
Please double check the credit card number and expiration date on your card. Also, please be aware that yespoho.com currently accepts Visa, MasterCard, Maestro, and American Express for credit card payment or UPI, NetBanking as other forms of payment.
With your yespoho.com account, you will have access to the following information:
Call Us: Call the Yes!poho Guest Experience Management Team (GEM): GEM is here for you 24 hours a day – 365 days a year. 1800-103-2404
Email Us: Email the GEM: GEM looks forward to helping you with your inquiry.
Chat With Us: Connect With Live Help: Ask your question right now with a member of the Yes!poho Guest Experience Management Team.
yespoho.com takes great pride in offering a safe and secure online shopping experience. We also respect your privacy and we are committed to protecting it. We have a Safe Shopping Guarantee, Secure Shopping protocols, and a comprehensive Privacy Policy.
We Are a TechnoExperience Company: We believe that if we give our Guests a great shopping experience, then growth in sales will eventually come on their own. So rather than focusing on maximizing profits, we focus on providing the memorable and long lasting Guest Experience. We are committed to your complete satisfaction; it is our top priority. In addition to offering a wide variety of merchandise, we strive to provide you with the best service in the industry.
Unlike many other websites that have special rules and lots of fine print, yespoho.com offers free shipping to Guest Members on all orders, with no minimum order sizes or special exceptions. We believe that in order to have the best possible online shopping experience, our Guest Members should not have to pay for domestic return shipping either. With our 365-day return policy exclusive to our members, there are no special catches or exceptions.
With wide variety of items, yespoho.com offers one of the best selections anywhere. We add new styles to our site on a daily basis so that our selection is always fresh and up to date. Everything In-Stock: If you are able to place an item in your shopping cart, that means that the item is available for immediate shipment. The fulfillment rate is over 99.9% – you can feel confident that if you ordered it, you will receive it.
If you believe that you still have store credit on your account, please contact our Guest Experience Management Team at 1-800-103-2404, and they will process a request to have the balance paid to you in the form of a check.
You can use store credit during checkout. If you need assistance, you can chat or call our Guest Experience Management Team.
Do not Worry. Your information is safe with us. If you believe that you still have store credit on your account, please contact our Guest Experience Management Team at 1-800-103-2404, and they will process a request to have the balance paid to you in the form of a check.
Yes!poho is offering StitchMyBlouse service, a unique and personalized service connecting you with our Tailor partners to address all of your blouse stitching needs. MyBlouse™ provides the convenience and privacy, where you choose the design, take your own measurements and send it to the tailor.
Absolutely! StitchMyBlouse service offers you two ways – Provide measurement or use a sample blouse to stitch your new blouse.
Our 30 days risk free trial policy covers all stitched blouses. This means you have 30 days to try the blouse and send us a feedback. Any alteration or correction, please send it to our processing center and we will correct it free of cost.
StitchMyBlouse is a PAN India and an international service so that all of our guests enjoy the benefits of the service.
Yes!poho Affiliate program is for anyone who wants to earn extra income and want to be financially Independent. All they must do is register and share Yes!poho products within their social community. When a sale happens within their social community, they get a percentage of the sale.
This program is available only in India currently.
Yes! Registration is completely free and there are no annual fees.
You will get paid when the order is successfully delivered to your customers and upon Yes!poho receiving its payment. COD based orders will be paid 45-60 days from the delivery date; while credit card-based orders will be paid within one week from delivery.
You can earn anywhere between 5% – 8% per order. The percentage is based on the product category and order value.
Yes!poho Rewards is a points based system offered for every activity you perform on the platform. Basic program offers points for performing certain activity. VIP Member Rewards requires membership and offers higher conversion rates (100pt to 1INR vs 1000pt to 1INR).
No. Your points will never expire, and you can always use it for future purchases.
Can't find the answer you're looking for? Our Guest Experience Management Team is here to help!
Phone: 1-800-103-2404 (24/7)
Email: gem@yespoho.com
Live Chat: Available on our website
